Talented Offshore team members at 60% less than USA equivalents
Save 70% by using GloboHire and have a dedicated overseas team member added to your support team.
How Much Can You Save?
We employ highly talented employees overseas and place them directly into your company. You don’t have to worry about recruiting, interviewing, training, or paying the employee. We take care of that.
We only hire amazing talent. See some of our hiring requirements.
Experience
We require 3+ years experience in the role we hire. We check references and make sure they have outstanding performance.
English skills
We test to make sure every overseas employee has fluent written and spoken English.
The right attitude
Being a great team member requires a special personality type. We make sure everybody hired has the right one.
Example Customer Support Representative Job Description
Tasks:
- The customer is always the top priority in everything you do
- Always use a professional and friendly demeanor when interacting with customers via call/email/chat
- Have a clear, professional, and informative communication style
- Self-motivated, eager to learn, and quick to solve problems
- Refer any customer questions regarding products or services to the appropriate person
- Become an expert in the company through documentation, past support tickets, and use of the products within the company
- Builder of systems. Creating help desk articles, standard operating procedures, and canned responses when they do not yet exist.
Qualifications:
- Require minimal direct supervision
- Have at least 3 years experience with customer support
- Excellent spoken and written English skills
- Adapt quickly to customer priorities
- Able to work with customers quickly to solve problems
- Naturally empathetic and articulate communicator